How to set up your email address Print

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Below are all the settings required in order to set up your unique email address.

  1. Your email address (info@yourdomain.co.za)
  2. Your email password (Password used when creating the email account that you are trying to set up)
  3. Incoming and outgoing mail servers (mail.yourdomain.co.za)
  4. When using Microsoft Outlook, select the more options button on the bottom right when setting up your email account to access other options required to have your email fully functional.
    1. Select outgoing server and then enable (tick) My outgoing server (SMTP) requires authentication
    2. Ensure that Use same settings as my incoming mail server is selected
    3. Select the Advanced tab on the top right and then change Outgoing server (SMTP): to 587 instead of 25.
  5. This should be all the required steps to get your email working with Microsoft Outlook.
  6. Select our live help option if you need further assistance or please open a support ticket for further details/assistance.

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