Monthly SLA

Monthly SLA

Please select based on Addons below
Quantity based on hours/technicians required
Please specify in Additional Notes during checkout process whether it is hours or technicians that you require

Remote Management and Support

Remote Support
Unlimited hours
Pro-Active Monitoring of device(s)
Monthly Reporting available on request
Ticketing System included to track time and issues reported per month
Additional discount offered for 10 devices and more.
Priority support by phone email and helpdesk.
Response within 2 hours during office hours.